Refund policy

Return & Refund Policy

Because all of our products are made to order, we do not accept returns or exchanges for incorrect size, color selection, or change of mind.

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 14 days of delivery.

To process your request, please include:

• Your order number
• A description of the issue
• Clear photos showing the problem

If your claim is approved, we will provide a replacement or refund at no additional cost.

Refunds are issued only for damaged, defective, or incorrectly fulfilled orders.

We do not offer refunds for delays caused by shipping carriers or customs.